GENERAL TERMS & CONDITIONS


1. CONFIRMATION

a) Kindly note the confirmation is subject to full 100% advance payment at the city office. Payment could be made through Cash or Credit card (MASTER/VISA).
b) Dispute if any, with regard to the bill needs to be resolved prior to check-out. Any correction in the bill would not be accepted after the check-out.
c) All reservation/s and quotation/s specified in this letter will be held valid for 5 days from the date of issuance of this letter and should there be no response to this proposal within this duration, all arrangements will be released automatically thereafter. The block will be reinstated subject to availability.

1-A. Arrival

a) Check-in will be allowed only on submission of the original Confirmation Voucher.
b) Check-in will be allowed only on submission of the original Confirmation Voucher.
c) Confirmation Voucher is non transferable and is valid only if signed by the concerned authority.
d) The room will not be retained beyond 9 pm. In case of late check-in unless informed at Eco Adventure Resorts Khairabera at 9830169694/9830164864/ soumya.das@priyaentertainments.com
e) Check-in time: 1:00 pm. Early check-in would be at the sole discretion of the Front Office Manager/Resorts Manager.
f) Guests are required to put signature in the room list at the time of check-in.
g) Check/in is at 1:00pm and Check/out at 12:00 Noon.
h) Photo ID Proofs for the guests is mandatory. The same needs to be shown at the time of security check at Resort.

1-B. Departure

a) Check-out time: 12:00 Noon. Late Check-out will be on the sole discretion of the Front Office Manager / Resorts Manager and the approval for the same have to be taken at the time of check-in (subject to availability). However, the following Charges would be levied:

  i) 12:00 Noon to 2:00 pm; 50% of the room charges (on subject to availability).
ii) 02:00 pm onwards; full day charge.

b) On failure of the Guest to vacate the room on expiry of the check-out time mentioned in the confirmation voucher, Management shall have the right to remove the Guest and his/her belongings from the assigned room/s.
c) Bills must be settled on presentation by cash or credit card. In case of Bill to Company guest needs to sign the bills. Personal cheques will not be accepted.
d) 4. The Management will not in any way whatsoever be responsible for any loss and/or damage to Guests belongings or any other property from either the room or locker, or any other part of the hotel for any cause whatsoever including theft or pilferage.

1-C. Child Policy

a) Child below 5yrs is complementary in the room (sharing the same bed with parents).
b) Child from 6yrs to 11yrs at INR 1000 + tax (Without extra bed)(only on occupancy)
c) Above 12 yrs at INR 1200 + tax (with extra bed).

2. Food

a) Outside food/Catering is strictly prohibited inside the Resorts Premises.
b) Meal Timings (on A la cart): Breakfast 08:00 AM to 10:30 AM, Lunch 01:00 PM to 3:00 PM, Dinner 08:00 PM to 10:00 PM

3. CANCELLATION

a) Non Cancellable, Non refundable, Non Transferable.

4. MANAGEMENT

a) The Management can change any or all of the above Terms & Conditions at anytime at its sole discretion without any prior notice.
b) Guests are requested to be appropriately attired while using sports facilities.
c) No outside firework display is allowed on the premises.
d) Any group entertainment at the lakeside requires written permission from the resort authority.
e) Pets are not allowed in the Resorts.
f) All loading and unloading must be done at a location specified by the Resorts.
g) Private Vehicles are not allowed beyond the parking area.
h) Any breakage or damage would be charged to the final guest folio and payment for such charges must be paid at the time of check-out.
i) The Transportation may be arranged at an extra cost depending on the distance and the payment should be cleared at time of check-out.
j) The guest is strictly instructed not to move around the unlit areas of the Resorts premises.
k) Gutka & Plastics are not allowed inside the premises.
l) All disputes, differences or questions arising out of this transaction shall be settled by arbitration as per provision of Arbitration and Conciliation Act 1996 and venue of such arbitration shall be at Kolkata only.
m) In respect of the arbitration proceedings initiated pursuant to the transaction envisaged herein and in respect of all matters pertaining to this transaction only. The Civil Courts in Purulia City shall have jurisdiction to the exclusion of all the other Courts.
n) Notwithstanding anything stated above Eco Adventure Resorts Khairabera shall not incur any liability to the Guest if it is not in a position of fulfil its obligation by reason of any war, civil commotion, force majeure, act of God or any notification or order of any court of law or government or the local body (s).